Report a Lost or Stolen Card

If you believe that your Visa® Check Card has been lost or stolen, contact us as soon as possible at 618-318-8645 or toll-free at 877-358-6554 (Opt 0) during normal business hours.

You may also call us toll-free using our telephone banking services at 877-358-6554 Option 1, 5, 2 or direct to the Visa Hotline at 800-264-4274 if you are calling after our normal banking hours.

Calling us is the best way of keeping your possible losses down; then confirm your call with a letter to us.